This is an error message from Tray indicating there's an issue with the connector's attempts to process your data. The most common reason for this error is attempting to send a payload that is too large.
Here's a quick summary of Tray's data payload limits:
Case | Limit | Notes |
---|---|---|
Data that can pass between any 2 steps in the workflow builder | 1 MB | any more will cause issues |
Data that can be sent using the Trigger Event Reply | 1 MB | |
Data that can be consumed by our Webhook Trigger | 1 MB | file content can be sent as multi-part http requests, with an overall limit of 10MB |
Data that can be sent via the Form Trigger | 1 MB (10 MB for attached files) | |
Data that can be attached to an inbound email | 10 MB |
You can read more about Tray's technical limits here.
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